Sales conditions
Sales conditions -
The name Tipici Mediterranei.it, the logo, texts, graphics and contents on the www.tipicimediterranei.it web site, belong to Turilli Express, with its registered office in Via Roma , 119 f.ne Caroni - 89844 Limbadi (VV), legally set up and registered at the Vibo Valentia Chamber of Commerce on the 19/4/2006 as a Sole Proprietor, VAT registration number: 02779980792 c.f. TRPRRT78S07F537O, and awardee of the 3.11 Measure Project " Imprendigiovani 2 " (Young entrepreneurs) promoted by Calabria Region Labour Department.
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Before buying the Products, please carefully read the general conditions of Sales and Service of the products marketed on-line by Turilli Express di Tripaldi Roberto and sold through www.tipicimediterranei.it E-Commerce site.
The web site (www.tipicimediterranei.it) is an E-commerce portal and on-line shop of the typical Calabrian products. It consists of the sale and marketing of products, for example to consumers, restaurateurs, buying associations, large scale distribution, wholesalers etc..
Acceptance of General Conditions of Sale and Service
By sending confirmation of their purchase order by electronic transmission, customers accept unconditionally and undertake, in their relations with Turilli Express, to abide by the general conditions of sale and service and payment, they also declare having read and accepted all indications provided to them.
Undertakings and manner of Purchase of products by CUSTOMERS.
· Before buying a product, customers authorize the use of their personal data in compliance with the Privacy law; they must furthermore read, confirm, view and accept the General conditions of sale and service. They must also confirm being informed of the above mentioned Conditions.
· Once the on-line purchase procedure has been carried out, customers must print and keep these general conditions of sale, already been viewed and accepted during the purchasing process. · Prior to confirming purchases to customers, the unit cost of each product chosen, the total cost if more than one product is being purchased, and transport charges will be summarized. When confirming purchases, as completion of transactions, Customers will receive an e-mail containing the Number, Date and Total Amount of their Orders. · Acceptance takes place by marking the appropriate space on the web site. Should this not occur, it will not be possible to process the order. · These general conditions can be updated or changed at any time by Turilli Express of Tripaldi Roberto and by www.tripicimediterranei.it web site, which will provide for the necessary information to be included in the “News” or through “Annuncio/Notice” on the Homepage. Customers undertake to print and keep them.· Cancellations or changes to the order can be accepted within 24 hours of receipt of the confirmation of the order. After this time, customers may exercise the right of withdrawal, by communicating their intention by registered post within 10 days of receipt of the parcel, also by phone, fax or registered post within the subsequent 48 hours of having received the Products and examined their integrity, Turilli Express shall credit Customers with the cost of the Products been returned (as indicated in the invoice) within 14 working days, deducting the amount of freight, which will be charged to Customers. · Any giving during registration of data necessary for placing an on-line purchase order that is false, invented, imaginary, concerns third parties or inexistent companies by Customers is strictly forbidden. · Input by the client of personal, fiscal email or personal website data that is illegal or false is strictly forbidden. Turilli express of Tripaldi Roberto and www.tipicimediterranei.it web site retain the right to take legal action in respect of any breach or abuse of untrue data. · For any information, doubts, problems, suggestions, error concerning orders or purchases of products through www.tipicimediterranei.it web site, please send a fax to: 0963667805. Responsibilities of Turilli Express and Tribaldi Roberto’s on-line Ecommerce shop· Turilli Express and www.tipicimediterranei.it web site are both personally managed by Tripaldi Roberto, no one else will be authorized to the processing of your personal or fiscal data except for Mr Tripaldi Roberto. · Turilli Express, and www.tipicimediterranei.it web site, does not undertake any responsibility over mismanagement due to any type of force majeure. Should it not be able to process an order within the set period and time, it will not be held responsible for any damages, losses and costs due to non-executed orders because of the above mentioned reasons, since customers only have rights upon return of the price paid according to the “RIGHT OF WITHDRAWAL” and Undertakings and manner of Purchase of products by CUSTOMERS. · Turilli Express of Tripaldi Roberto, and www.tipicimediterranei.it web site, is not responsible for any illegal and fraudulent use which may be made by a third party of credit cards and other means of payment, at the time of payment of the purchased products or order. At no time during the purchase is it able to know details of the credit card of the buyer who, opening a protected connection, transmits directly to the manager of banking services. In any case, Turilli Express of Tripaldi Roberto and www.tipicimediterranei.it web site will not be liable for unauthorized advertising nor e-mails not authorized by customers, e-mails with viruses and spasm, requests for bank, postal, current accounts passwords, e-mails or any type of private information, cloning of credit cards, unlawful requests for money or errors in fiscal invoices, as a cause of errors relating to data supplied by Customers, the correct input of data being the sole responsibility of the Customer. · Turilli Express of Tripaldi Roberto and www.tipicimediterranei.it web site do not practice door-to-door advertising and are not liable for fake and counterfeit products, the only authorized web site allowed to sell on-line is www.tipicimediterranei.it. · Turilli Express of Tripaldi Roberto and www.tipicimediterranei.it are not liable for any Spam, Virus, unauthorized web sites, e-mails containing false declarations that allow understanding of any information on the personal or the company computer usually sent by Hackers and called a spear-phishing attack, unauthorized web sites, hackers’ attacks, pharming and phishing, in which users or customers are invited to put their personal data, passwords etc... on an unauthorized web site (recovered by the cracker), customers or users etc.. are taken back to the correct web site. Delivery of PRODUCTS:Products purchased will be delivered by Turilli Express to the address indicated by the Customer, by Pony Express or the Italian Post Office. Delivery times are approximate and to be considered as valid if there are no physical, structural impediments, calamities, logistic problems (for example: incorrect addresses, interruption of public services or particularly adverse weather conditions).RIGHT OF WITHDRAWAL • In the terms of Legislative Decree dated 22 May 1999, no. 185, Customers can exercise their right of withdrawal by informing Turilli Express of their intentions by registered post within 10 days of receipt of the parcel, or by phone, fax or registered post with a return receipt within the subsequent 48 hours, to the following e-mail address
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or to the registered office of Turilli Express of Tripaldi Roberto in Via roma,119 f.ne caroni- 89844 - Limbadi (VV) or by phone at +39 3403779646. If the integrity of the products or their original packaging has been tampered with, Turilli Express will not make any refund and will reject the product if the procedures and times set forth under the Law (art. 5 Legislative Decree 185/99) have been followed; or if the product has not be packed with the original packaging, or it is not fitted with every accessory and all else originally contained, and in any case not before receiving the goods. Turilli Express will credit Customers with the cost of the returned Products (as indicated on the invoice), deducting the amount of the freight which will be charged to Customers within a short period of time. - Methods of Payment: * CASH ON DELIVERY :Customers must pay the courier in cash once they receive their goods. · * PAY PAL · * BANK TRANSFER IN ADVANCE: · The bank transfer must be made if favour of:Turilli Express di Tripaldi Roberto Banca di Credito Cooperativo di San CalogeroIBAN details: IT86J0888742710000000086054BIC: ICRAITRRONoNational details (for information purposes only): C/C 000000086054; ABI 08887; CAB 42710; CIN: J;- The receipt of the bank transfer will have to be sent by fax to this n° +39 0963 667805 within 4 working days from the execution of the order. After this date, the order will be deemed null;- The transaction cause on the bank transfer must indicate: the number and date of the order, name and surname of the placer of the order; Postal address and registered office: Turilli Express di Tripaldi Roberto Via Roma,119 fraz. Caroni - 89844 - Limbadi (VV) Tel.: +39 340 3779646 Email:
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.- The bank transfer must be sent by fax to 0963667805 within 4 working days from the execution of the order. After this date, the order will be deemed null; - The cause to be reported on the bank transfer must indicate: the number and date of the order, name and surname of the placer of the order; -PRIVACY In the terms of articles 11 and 20 of the Law 31/12/96 no. 675, Customers authorise and expressly allow, Turilli Express of Tripaldi Roberto and www.tipicimediterranei.it web site with its registered office in Via Roma 119 f.ne Caroni - 89844 Limbadi (Vibo Valentia) – the collection, use, communication and/or diffusion of their personal data as supplied on the on-line forms including the newsLetter which is necessary for completing their purchases. Privacy Law 675/96:Processing of Personal DataUnder art.10 of Law No. 675/96 "Protection of actual persons and others in respect of the processing of their personal data" (hereafter called "Law") we would like to inform you:1) that the personal data you have supplied to Turilli Express represented by the legal owner Tripaldi Roberto at the time of the registration in this web page in the space below, during commercial relations aimed at concluding contractual agreements, promotional activities or in accordance with the legislative and contractual provisions in force, are subject to processing in compliance with the regulations mentioned above and the duty of privacy set forth therein;2) for the processing of personal data according to art.1, item 2, letter b) of the Law, is understood any operation or set of operations carried out with or without the aid of electronic means concerning: the processing, collection, registration, preservation, alteration, selection, utilization, organization, securing, diffusion, communication, distribution and cancellation of data. Processing is carried out with or without automated tools, subject to controlled access and according to the procedures mentioned in articles 9 and 15 of the Law and related regulations;· 3) data is processed for the purposes specified in the web site, connected or instrumental to the activity of Turilli Express, such as archiving, processing, invoicing, customer management and in particular:A) to meet legal obligations connected to civil, fiscal, accounting provisions in connection with the administrative management of the relation you have commenced with our Turilli Express;B) to meet obligations of contractual technical support and technical information, after sales assistance and verification of satisfaction of the products you are interested in; C) to meet market research and statistics, marketing and references needs relating to the products in question and mentioned by Turilli Express;D) for communicating commercial information regarding future initiatives, news about new products, services and offers, both by Turilli Express and through e-mails and newsletters. Sending e-mails shall not in any case involve assignment of personal data to a third party. This service does not involve monitoring of the web sites visited by you, nor control over the messages read by you;E) about promotional initiatives and discounts in general, in the interest of and to the advantage of the customers of Turilli Express;4) that submitting your personal data is necessary in order to meet contractual and legal obligations connected to the business relationship you have commenced with Turilli Express: it is not possible to purchase the order without them; 5) that the data is collected in our database system and recorded in such a way that only the legal representative, Tripaldi Roberto, is allowed access to it. We also inform you that anyone who so wishes may exercise their rights in accordance with art.13 of Law 675/96 which we summarize as follows:A) to become aware, through free access to the content of the Registry in compliance with art.31 of Law 675/96, of the existence of data processing which might concern you;B) to be informed about: 1. the name of the company, its domicile, the residence and office of the processing representative. 2. procedures and purposes of processing;C). to obtain from the owner:1. Confirmation of the existence of personal data which concern you and communication of them in an intelligible form. Information relating to logic and purposes of the treatment.2. Cancellation and transformation in an anonymous way of the data or securing of data processed in violation of the law including those for which the preservation, in relation to the purposes for which they have been collected and processed, is not necessary. 3. Updating, rectification or integration of data. 4. Documentation that the operations mentioned in points 1 and 2 have been brought to the attention of those to whom the data has been communicated or released, except for the case in which such execution reveals itself to be impossible or would require of means which is clearly out of proportion with the right being protected.D). To oppose for legitimate reasons, wholly or in part, the processing of your personal data even if they pertain to the purpose of their collection;E). To oppose, wholly or in part, the processing of your personal data provided for purposes of commercial information, the mailing of advertising material, direct sale or interactive commercial communication, for performing market research and/or to be informed by the owner, no later than the moment in which the data is being communicated or released, of the possibility of exercising such right free of charge.For exercising these rights, those concerned may grant power by proxy or attorney, to actual persons or to associations. The owner and person responsible for the processing is Turilli Express of Tripaldi Roberto with its registered office in Via Roma N°119 Caroni di Limbadi, as its legal representative. The processing of data takes place by means of instruments which are fitted for guaranteeing its security and privacy in the terms of Presidential Decree no. 318/99 with controlled and limited access by our company alone. Legal informative report/Acquittance:Turilli Express is not responsible for the web sites indicated on www.tipicimediterranei.it web site and nor for damage caused by the information and news included in the web site. If any web manager does not wish to have links towards his own web site they are requested to advise us by e-mail or fax at this number 0963667805, and we shall remove the links immediately.We take no responsibility for any errors or omissions contained on this web site and we reserve the right to make changes to it.Turilli Express declines all liability for the content of the web sites present, in particular it will not be liable for the accuracy and/or legitimacy of the information in the terms of applicable regulations (in particular regulations concerning copyrights, morality, public order, privacy etc.). We exclude any guarantee in respect of the information supplied on this web site and do not take any responsibility for injury deriving from the use of contents, information and materials on the web site. If you wish to have any clarification/confirmation on the information in the pages of our web site and other web sites connected to it, please call us or fax us at this number 0963667805.